We recently caught up with Ferne Haxby – one of our Outcomes Star licensed trainers – and learned how the staff at Carers First use the Carers Star in their work.
I’ve been the Learning & Development Adviser for Carers First since 2016. My role includes ensuring the organisation is compliant by providing statutory training – GDPR and Safeguarding. As well as championing compliance for Carers Frist, I author courses in a range of subjects that enhance the roles of the staff, source external learning providers, and arrange bespoke workplace training.
The Carers First staff team is committed to using the Outcomes Stars as part of their work; we have a large contingency who use the Carers Star.
The Carers Star is designed for use with a wide range of carers – anyone providing unpaid care for a relative or other person. It can be used by the carer whether they live with the person they care for or not. It’s primarily designed for adult carers but can be used with young carers.
The Carers Star is fundamental to the assessment of carers and allows Carers First’s staff to develop other supporting skills such as motivational interviewing, negotiating and communication as part of their roles. Using this, we can work with carers, supporting and empowering them, making their lives as best as they can be.
I am fully committed to using the Outcomes Star and after initial training it is good to see the number of staff grow in their use of it. Refresher and reflective training is my favourite, as I facilitate sessions whereby staff are sharing experiences, knowledge and best practice together. Each time, there is something new to learn and share between staff and this allows us to use the Star to the optimum advantage to help our carers in their journeys as carers.
What is so good is that the Star is a life tool and even though there comes a time when carers are not carers anymore, some keep on our books and check in every now and then and are still using the action plans and development tools as they live their lives.
The adult care sector is extremely broad, but most services in this sector focus on helping people achieve the outcomes that matter in their lives. Explore the Stars available for the Adult Care sector.
Full materials are available for organisations with a Star Licence and training for all managers and workers using the Star.
Triangle have also developed a guide for using the Carers Star and other Stars in the context of the Care Act 2014.