Working together, Triangle are here to support you in your use of the Outcomes Star. We have our head office in Hove on the South coast, an office in Buxton, staff based in London and a growing network of Outcomes Star associates and franchisees, across Wales, north and southern England, Scotland and internationally, including Australia, New Zealand, France, Germany and Canada. Some of our team are included below.

Angela Kallabis
Angela is responsible for all of Triangle’s systems ranging from HR and IT to legal and copyright matters. She also looks after all of Triangle’s international relationships for the internationally growing Outcomes Star community. Originally trained as an interpreter in her native Germany, she has a background as a communications expert in international energy project development. Angela wears something in her favourite colour (orange) every single day.
Headshot of Dr Anna Good

Anna previously had a career in academia having completed her PhD in Psychology in 2008 and going on to work as a research fellow in behaviour change for Sussex University, Exeter and UCL. Prior to this she taught Psychology to A-level and undergraduate students. She is pleased to be able to use her research experience when working on validation of the Stars, supporting organisations to use their data well and her other roles as a Research Analyst at Triangle.

Donna Kirstein

Donna is responsible for all of Triangle and the Outcomes Star branding, designs and publications including social media, new resources, communications, advertising, design, video production and anything else … With over a decades experience in design and marketing, as well as an alternate career as a writer, she combines strategic thinking with tactical creativity across print and web mediums. Donna is also a talented photographer, and award-winning poet and novelist.

Emily Lamont

Emily is part of the Star Online team working on the development of our online system and supporting the Star Online Helpdesk. Emily specialises in Star data and reporting and helps clients to use their Star data to inform service delivery and report on the effectiveness of the support provided. Emily has come from a background supporting young people in the community and previous to that, studying Psychology BSc and Forensic Psychology MSc at University. In her spare time Emily runs around after her toddler, works on her never ending house renovation and whenever possible sits down to read a good book.

Graham Randles

Graham joined Triangle as its Managing Director in 2019, bringing a combination of commercial and entrepreneurial experience to the Outcomes Star team. He provides leadership and support for Triangle’s teams and licensed Outcomes Star users and is working on building the presence of Triangle in the wider world.

Graham has extensive experience in the fields of health and wellbeing, social care and environmental sustainability. He has worked with a wide range of organisations such as the Public Health Wales, the Prince’s Trust and the Crown Estate. Prior to joining Triangle, Graham was the Managing Director of NEF Consulting, the economic and social value consulting business of the New Economics Foundation.

Graham has a BSc in Business Administration and an MSc in Responsibility and Business Practice, both from the University of Bath. He enjoys hiking, running and biking and is an avid follower of Liverpool FC and the England cricket team.

Helen Bacon

Helen started working at Triangle April 21 having had experience implementing outcomes stars in previous roles. Helen has worked in front line services within Criminal Justice, Homelessness, Mental Health, Cancer, Youth and Disability Services for 20 years. Helen has worked in Service User Engagement and Quality Assurance fields across a range of voluntary sector services, with 8 years’ experience within Children and Families sector. Helen also volunteers delivering nature workshops and as an Independent Visitor to a child in care.

Jane Borer

Jane has been with Triangle since the early days of 2010 and manages our Client Services team, handling all enquiries and supporting our clients, account managers and trainers with all aspects of the Outcomes Star. Jane has a degree in Library & Information Studies and a background in Business Information & Research, with previous roles at Coopers Deloitte and KPMG in London. Jane is also a huge fan of the 1980s TV series “Dallas” and has every episode in her DVD collection!

Jim Boreland

Jim joined Triangle in December 2020, covering Scotland. A former police officer, he has experience of working across a number of operational and support roles, including training. Following retirement, he worked with a national Community Justice charity monitoring quality and performance, which included being an Outcomes Star Licensed Trainer and overseeing the use of the Star within the organisation. An avid golfer, weather permitting, he can be regularly found on his local course.

Headshot photograph of Joy MacKeith with her arms folded against a white background

Joy is co-creator of the suite of Outcomes Star and leads on innovation, research and the theory behind the Star. Before Triangle she taught at the London School of Economics and consulted to national charities and government departments as well as working in frontline homelessness services. She has trained in psychotherapy, focusing, mindfulness and song-writing and can occasionally be found performing at one of Brighton’s many open mics.

Juliet Kemp

Juliet joined Triangle in 2017 as Implementation Lead in the North, based in Sheffield. Juliet has worked and volunteered in several voluntary sector organisations in a number of roles, but developed her interest in capturing outcomes whilst managing Sheffield City Council grants to voluntary sector organisations and is keen to support organisations to use their outcome data to have constructive dialogue with funders and commissioners. Juliet has an MSc in Charity Resource Management from Sheffield Hallam University and is a trustee of a Yorkshire based grant-making charity. In her spare time, she likes to make things and grow things.

Kate Hamill

Kate joined Triangle in 2014 as Training Manager following a career in Children and Family services that spanned 25 years and enabled her to work with children and families from some of our most vulnerable groups. Kate trained in ‘early years’ and later in adult education and has a Masters in Management and Leadership in Education.  When Kate isn’t busy supporting our Licensed Trainers or developing our training offer, she likes nothing more than a good rummage in a charity shop!

Laura Baker

Laura joined Triangle in December 2018, covering the Midlands and North Wales. She has experience of working with services supporting informal, unpaid carers, people in the criminal justice system and has 12 years’ experience of working in the homelessness sector. In Laura’s previous post she was an Outcomes Star Licensed Trainer with responsibility for implementing the Star and change management for an employability programme within her organisation. She has experience of developing and delivering training as well as developing partnerships.   Laura is a keen Stoke City fan and is a bit of whizz in the kitchen! 

Lisa Watson

Lisa provides admin support to the Operations team, is a part of the Star Online helpdesk and provides support to our Licensed Trainers. Lisa has previously worked with third sector employers to improve the lives of people with Ataxa, Muscular dystrophy, essential tremor and other conditions. Lisa can often be found out on the rivers of the UK thanks to her love of canoeing and kayaking.

Marie Buss

Marie has experience working in the Criminal Justice System and Mental Health. She has used the Star as a key worker and a manager. Marie misses key work but enjoys visiting services across the South, meeting Service Users to hear about their experience, and supporting people to use it well. Marie also works at Music Venues in Brighton and enjoys volunteering at Festivals.

Miranda Costin

Miranda is an accomplished Finance Administrator with over 25 years’ experience working in various industries. After having been self-employed for the last 7 years she has joined Triangle because she wants to work for an organisation that makes a difference. In her spare time, she likes being out either on her bike, by the sea or in her garden. She is passionate about animals and has two cats, two rabbits and a bearded dragon.

Nick Karr

Nick has worked with Triangle for seven years and after delivering the first Outcomes Star training in the USA in 2010. He then helped establish and ran the Outcomes Star in Australia for two years. Nick is a London based psychotherapist where he has worked in a range of specialist clinical roles, and is now the Lead in an NHS service for people with mental health and substance misuse problems. He completed a Masters’ in Social Work at the Tavistock Clinic, taught on university social work and mental health programs, and is also a Professional Advisor for Young Minds. Nick loves the theatre, beach holidays, finding good cafes and cocktail making.

Photo of Patrick Toland

Patrick has twenty years’ experience, from teacher to support worker to service manager and Director, in the fields of education and training, social enterprise, homelessness provision, support for care experienced young people, lived experience development, patient voice, partnership development and mental health advocacy in Ireland. He is also an oral historian, Vice-Chair of a Fostering panel and has interests in therapeutic arts, especially writing.

Headshot of Sara Burns looking up at the camera and smiling

Sara is co-creator of the Outcomes Stars. She leads on and is continually inspired by developing new versions for new sectors, as well as overseeing all the other ways Triangle can be helpful and support people to use the Star well. Sara pioneered approaches to outcomes measurement in the 1990s and has probably specialised in this area longer than anyone else. Sara is a Buddhist, teaches meditation and spends time on retreat (when not holidaying on the back of a Harley…)

Sarah Brimelow

Sarah has worked with Triangle for over 10 years, developing training and Star versions during that time. Sarah is a qualified trainer, coach and facilitator and has worked in the homelessness, youth and criminal justice sectors, including as a senior manager for Victim Support, as a consultant to the Youth Justice Board, and a volunteer with the Shannon Trust. Sarah works both in the UK and internationally to provide strategic planning and service design for client-led organisations, and plays the ukulele – albeit with more enthusiasm than expertise.

Sarah Owen

Sarah joined Triangle in 2014 and manages the design, publishing and marketing of all things Outcomes Star. Before Triangle, Sarah worked as a strategist and consultant helping organisations such as the Co-operative Group, Virgin Atlantic and Microsoft to define their purpose, values and future plans. In her spare time Sarah volunteers as a befriender with local Brighton charity, Impetus, and also owns more detective novels than can fit in her bookcase.