Triangle congratulates Frontline Manager of the Year 2020

Triangle announced the winner of the Frontline Manager of the Year category at The Employment Related Services Association (ERSA) Employability Awards 2020 and congratulated Julia Marcus, London Borough of Camden Council on her achievement.

Triangle sponsored the Frontline Manager of the Year award and revealed the results of this category as part of ERSA’s virtual celebration, held to honour the achievements of those working to support jobseekers in their progression in to work.

Graham Randles, Triangle’s Managing Director awarded Julia Marcus, London Borough of Camden Council as this year’s winner. The award recognises her commitment to leading a frontline team to high performance and customer achievements.

Julia has supported hundreds of residents into work in Camden, using a personal and committed style that has made demonstrable impact on the local people. Julia took that learning and developed new ways of supporting residents into good work.

Julia spoke to ERSA further to receiving her award:

 “I passionately believe that good quality employment support can be transformative. We do our best to provide accessible and relational support to residents. And by exploring a whole range of factors – including money, childcare, transport, housing and health – we’re able to get to the heart of the challenges that people face around work. I know there’s so many wonderful services out there, so I’m particularly proud that our approach has been recognised.”

Working with Camden Council, Julia developed the Somers Town Job Hub, a service that connects residents, services and employers around a shared mission to address long-term unemployment. The ‘hub model’ that Julia delivered in Somers Town has since provided a foundation for Good Work Camden, the borough’s new approach to employment support.

 

Graham Randles commented:

 “It was an honour to present Julia with her Award – albeit virtually! Through her dedication, Julia has created a unique and individual approach to involving her local community to design a service. She’s shown an outstanding commitment to supporting jobseekers in their progression into work and is a very worthy winner of this important award.”

Finalists Lorna Beaton, Fedcap Scotland and Lesley Wood, Stockton Job Centre (nominated by Triage Central) were highly commended in the Frontline Manager of the Year category.

Award winners were announced as part of a virtual celebration on Thursday 23rd July 2020. Further details about the ERSA Employability Award winners can be found on the ERSA website.

 

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For more information please email info@triangleconsulting.co.uk. Each Outcomes Star is carefully designed to support the organisations, frontline and keyworkers as well as remain accessible and user friendly for the service users that they support. Triangle have developed specific Outcomes Stars for use within the employment sector, including the Work Star and Pathway Star. Discover which Star is right for your sector.

The Employment Related Services Association (ERSA) is the representative body for the employment support sector. ERSA’s membership spans the private, voluntary, and public sectors and ranges from large multi-nationals through to small specialist charities.

Free client webinars: dates for August

Triangle continues to host a series of free client webinars, and has just announced several dates for the month of August. These free live webinars are for existing Outcomes Star clients and there are limited seats available. An email invite for existing Outcomes Star and Star Online clients will be sent out this week.

These webinars are short video workshops which will be 45 minutes long and which will include a brief presentation, followed by a question and answer session, they are designed to share knowledge, ideas and information with Outcomes Star clients. Each session will be hosted by two of our Triangle and Outcomes Star experts and will focus on a core topic.

There are three main webinars, currently, and their main topics and dates in August are as follows:

Practitioners guide to Star Online

  • Wednesday 29th July, 10am
  • Wednesday 5th August, 10am
  • Monday 10th August, 2pm
  • Monday 17th August, 10am
  • Wednesday 26th August, 2pm
  • Wednesday 2nd September, 11am

How to use the Star remotely (Phone/online)

  •  24th August, 2pm

An introduction to Star Online reports dashboards.

  • Monday 3rd August,   10am
  • Wednesday 19th August, 10am
  •  Monday 7th September,  10am

For more information on the webinars, how to book, or what clients need to do, please take a look at our previous posts, or wait for your invite email. Please note: We have limited spaces available and we expect them to fill up quickly! We will be organising further webinars to meet demand.

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If you have any questions about our webinars, remote training, new Stars, or would like any information on the new Star Online, or anything else, please contact us on info@triangleconsulting.co.uk or +44 (0) 207 272 8765.

Triangle announces Frontline Manager of the Year at ERSA Employability Awards 2020

Triangle has sponsored the Frontline Manager of the Year award at The Employment Related Services Association (ERSA) Employability Awards 2020. Triangle will announce the winner of this category on 22nd July via an online video conference.

ERSA logo on a balloon background

ERSA, the membership body for the employment support sector, hosts the Employability Awards, honouring the achievements of those working to support jobseekers in their progression in to work.

 Triangle, the social enterprise behind the Outcomes Star, supports frontline workers across employment programmes and services, including skills provision, self-employment, and youth employment services.

The Employment Awards are now in their eight year and ERSA has added four new award categories for 2020 to better reflect the diversity of the sector. Triangle has sponsored The Frontline Manager of the Year – a new award category that recognises a frontline manager or team leader who has demonstrated exceptional commitment to leading their frontline team to excellent performance and customer achievements.

Graham Randles, MD of Triangle, said:

“Triangle is proud to sponsor this award given the importance and need to provide exceptional frontline support to jobseekers in their progression into work. The individuals in this category have shown an outstanding commitment and should be applauded for their vital work within their organisations and the sector at large.”

 The shortlisted nominees for all categories were announced last month on UK Employability Day, which saw many organisations, including Triangle, unite across the country to show how they’re supporting people into work.

The finalists for Frontline Manager of the Year include:

Graham RandlesGraham added:

 “The team and I are excited for ERSA’s upcoming Employment Awards ceremony and revealing who has won Frontline Manager of The Year 2020. Best of luck to all the nominees shortlisted for the Awards!”

 Award winners will be announced as part of a virtual celebration on Wednesday 22nd July 2020, 17:00 – 19:00 UK BST. Further details about the ERSA Employability Awards can be found on the ERSA website.

 

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For more information please email info@triangleconsulting.co.uk. Each Outcomes Star is carefully designed to support the organisations, frontline and keyworkers as well as remain accessible and user friendly for the service users that they support. Triangle have developed specific Outcomes Stars for use within the employment sector, including the Work Star and Pathway Star. Discover which Star is right for your sector.

The Employment Related Services Association (ERSA) is the representative body for the employment support sector. ERSA’s membership spans the private, voluntary, and public sectors and ranges from large multi-nationals through to small specialist charities.

Webinar: The Outcomes Star as a key work and evaluation tool in the employment sector

On Wednesday 8th July Triangle will be hosting an ERSA Webinar. This webinar is an introduction to the Outcomes Stars used in the Employability sector. The webinar will consist of an introduction to the Work Star and Pathway Star followed by a Q&A.

Reserve your place now

This webinar is a part of the ERSA Building Partnerships 2.0 summer webinar series.

The Outcomes Stars are evidence-based tools for measuring and supporting change when working with people. They are a great way for frontline services to demonstrate their impact whilst improving their keywork. The Work Star and the Pathway Star are both tailored specifically to the employment sector.

The Outcomes Stars are evidence-based tools for measuring and supporting change when working with people.

The Work Star has been designed for use with adults out of work or returning to the workplace. It provides a holistic framework for services to use when supporting service users, as well as a simple way of measuring progress to work.

The 3rd Edition of the Work Star was published in 2017 with input from the Department of Work and Pensions (Essex Social Justice Team), Prospects, Hounslow Council and The LightBulb.

The Pathway Star is the Outcomes Star for people overcoming barriers to work and is designed for use with people who need considerable support if they are to move towards work. This includes people currently facing significant barriers to work, such as health or housing problems, substance misuse, crime, domestic abuse, family culture (including generations of people not in work) or household finances.

The Pathway Star was developed by Triangle with service providers and commissioners from Liverpool City Region Combined Authority.

On behalf of everyone here at Triangle we look forward to seeing you at the Webinar and would like to extend a big thanks to ERSA and finally please sign up for our newsletter if you haven’t already.

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Each Outcomes Star is carefully created in collaboration with sector organisations, for more information on which Stars are suitable for your sector please contact us or take a look at Find your Star. If you have any questions on which Star to use, or if you would like any information on the new Star Online, or anything else, please contact us on info@triangleconsulting.co.uk or +44 (0) 207 272 8765.

Covid-19 update July

Please note that we have recently been working at reduced staff levels and there may be some delay in getting back to you.

Online training and remote use of the Star

Like so many, we have adapted fast to the impact of Covid-19. We’re all working from home but still open and active, the Star Online is running and we are responding by phone, email, and video meetings, so in some ways it is business as per usual. In other ways, everything has changed.

We support service providers across health and social care to use the Star. Many are working with the most vulnerable people. We are hearing how they are finding ways to respond and to support their service users and learning more about how we can help.

Do contact us by phone tel: 020 7272 8765 email info@triangleconsulting.co.uk or get in touch with your main Triangle contact. The Outcomes Star can be used well by phone or video link we provide Outcomes Star training remotely, by video link to those working from home, and continue to support implementation of the Star.

Please sign up for our newsletter if you haven’t already, to receive timely updates.

As the situation and government advice changes, we are monitoring the situation closely and will update our response accordingly.