September newsletter round up

Our September 2020 newsletter round-up includes news on the new and improved Star Online system, as well as new and upcoming Outcomes Stars. We also share some of our new resources, case studies and blog posts, including Tyrone’s inspirational story, from service user to practitioner.

Other updates include

  • We have recently published the Little Star, a new Star for use within the Children and Families and Health sectors. This Star was developed in collaboration with the Dame Vera Lynn Children’s Charity (DVLCC) and is designed for completion by Conductors or other therapists but can also support discussion with the children’s families. The Star is intended for use by organisations  such as DVLCC who support young children with motor impairments, for example from cerebral palsy, using Conductive Education and other therapies
  • Another new Star is the Change Star. A new Outcomes Star for behaviour change in men. The Change Star is suitable for  use within the Children, Families and the Domestic Abuse sectors.
  • Coming soon: Triangle is currently finalising a new Outcomes Star for use with refugees, the Integration Star, which has been developed in collaboration with the Refugee Council and a number of Community Refugee Organisations. The Integration Star complements the Planning Star which is designed for use with unaccompanied asylum-seeking children.

Read the full newsletter here.

Contact Triangle at info@triangleconsulting.co.uk or +44(0) 20 7272 8765 for more information on our Outcomes Stars, the new Star Online and our licence and training options. Sign up for our newsletter here.

New webinar dates for September and October

Triangle has added more dates for their How to use Star Online (Practitioners Guide) and An introduction to Star Online reports dashboards live webinars via Zoom through September and October.

Triangle will be hosting webinars for existing clients, who are currently using the Star or who would like an introduction to the new Star Online system. Clients will be emailed details of dates, and how to book.

How to use Star Online (Practitioners Guide)

This webinar will be an orientation session to the new Star Online and during the webinar we will introduce practitioners to the new Star Online features, such as setting up engagements and managing notifications. It will also explore many of the main tasks practitioners need to complete, including:

  • creating a service user
  • adding Stars and Action Plans
  • navigating the Help Centre and
  • locating the Star resources you need.

 

An introduction to Star Online report dashboards

Hosted by two Star experts, this workshop is ideal for Managers and anyone responsible for producing reports on Outcomes Star data. This webinar will be covering:

  • The three new report dashboards for implementation, snapshot and distance-travelled reporting
  • How to use the filters
  • How to think about engagements to create instant and engaging charts that can be downloaded to add to any report or funding bid.

We will also discuss what the reports can tell you about how Stars are being used in a service and the progress made by service users.

 

Each webinar will consist of a short video presentation, which will be followed by a question and answer season and it is designed to support clients by sharing knowledge, ideas and information.

The dates available are as follows:

  • Monday 7th September at 10am: An introduction to Star Online report dashboards
  • Thursday 10th September 10am: How to use Star Online (Practitioners Guide)
  • Tuesday 15th September 10am: How to use Star Online (Practitioners Guide)
  • Tuesday 22nd September at 10am: An introduction to Star Online report dashboards
  • Wednesday 23rd September 10am: How to use Star Online (Practitioners Guide)
  • Wednesday 30th September 10am: How to use Star Online (Practitioners Guide)
  • Wednesday 7th October at 10am: An introduction to Star Online report dashboards
  • Wednesday 7th October at 2pm: How to use Star Online (Practitioners Guide)
  • Monday 12th October at 10am: How to use Star Online (Practitioners Guide)
  • Monday 19th October at 10am: How to use Star Online (Practitioners Guide)
  • Wednesday 21st October at 10am: An introduction to Star Online report dashboards
  • Monday 26th October at 2pm: How to use Star Online (Practitioners Guide)

For more information on the webinars, how to book, or what clients need to do, please take a look at our previous posts, or wait for your invite email. Please note: We have limited spaces available and we expect them to fill up quickly! We will be organising further webinars to meet demand.

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If you have any questions about our webinars, remote training, new Stars, or would like any information on the new Star Online, or anything else, please contact us on info@triangleconsulting.co.uk or +44 (0) 207 272 8765.

Tyrone’s story: How the Star helped me change my life

Just before lockdown, Tyrone Stanley attended Outcomes Star training to help him in his work to reach violent criminals and gang members. For Tyrone this was coming full circle – because he knows from personal experience just how powerful the Star can be.

Photograph of Tyrone looking at the camera with a view of a city behind him“I’m a project worker for Catch22’s Violence Reduction Service in Wolverhampton. I deal with the resettlement of 18-30-year-olds, predominantly violent criminals and gang members.

But my early life was very different. There was always violence in the home when I was younger, and I started to develop anger issues when I was about 12 or 13. I got sent to prison for the first time in 2011 when I was 16 and got remanded, but didn’t really learn my lesson. I got arrested again and sentenced to two years.

That time I was more productive with my time in prison – I did every single course available to me.

Not a tick box exercise

At the start of a course from the Prince’s Trust, the tutor pulled out the Outcomes Star. She said it was something that was for me, and that was the first thing that made me think ‘oh, OK’. Obviously I was used to doing tick box exercises for different organisations, but the way she approached me for the Outcomes Star was the key element in why it was so beneficial for me.

I was really honest with my answers. I was excited about what the next Outcomes Star would reveal about my progress – it became something to be excited about rather than to be self-critical about. I put an honest reflection of me on paper, and I looked at it and looked at it. Then when I did my next Star I was logging things I was doing, feeling happy about all the good change I’d made.

I got onto an enhanced wing, I even got released on temporary licence. I got out of the bubble I was in – mainly because the Outcomes Star made me see my faults on paper. It gave me a perspective on my actual life – from the outside looking in rather than the false mirage that I’d created.

The key thing in the Outcomes Star that made me think hard was when I realised I didn’t have any long-term friends apart from one or two – they were all connected through badness. I thought about it – like, who are all my friends? Who enjoys my company? I wrote it down on paper and I thought, you know what, I’m not really any good at relationships. Certain things really resonated with me; they made me think I wasn’t the person that I wanted to be when I was a young boy.

It broke me down, man. Peeled off all the layers. Got to the root cause and started again from scratch.

Changing my life

Everything changed – my lifestyle, my circle of friends, the way I spoke. From then on I’ve never stopped working. After various jobs I started with Catch22. My job was to go out and talk to young people about the effects of knife crime and gang culture – and it really helped that I knew exactly what they were going through. Within 18 months I was promoted to my resettlement role.

Honestly, one of the key things in changing the way I thought about myself was being valued – not having people look at me like I was a dreg. I just couldn’t look people in the eye, and I knew no one wanted to look me in the eye. But when I started to do good things, all the blessings started to coming through, non-stop man, non-stop.

And I want to project that to young people. It just goes to show that anyone can change as long as you’ve got the right intervention at the right time.”

Tyrone: How I introduce the Star with service users

OK, so this is an Outcomes Star. Now I know it may seem like a way of recording data for our benefit but I can assure you that this is one of the best proven ways to track your progression. It can also be a great tool to learn things about yourself that you may not have thought about much at all. I have first-hand experience completing an Outcomes Star myself and it was the best start to my journey. By the end I was shocked and amazed at the progression. So be honest, and you will see changes by the end. This is the best way to help me to help you.”

Read Tyrone’s full story here and explore the Stars available for the sector you work in.

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My Star is the Outcomes Star for children, especially children in families that are identified as vulnerable/trouble and receiving services, or looked after by foster carers or in a children’s home.  The Young Persons Star is for young people moving to independent living and the Youth Star is for youth work, while the Justice Star is the Outcomes Star for people in the criminal justice sector.  If you have any questions on which Star to use for your sector, or if you would like any information on the new Star Online, or anything else, please contact us on info@triangleconsulting.co.uk or +44 (0) 207 272 8765.