Making change visible: The Outcomes Star captures important achievements that could be missed by focusing on hard outcomes

As the creators of a suite of measures capturing distance travelled towards ‘hard outcomes’ we are sometimes asked whether there is evidence that Star readings correlate with or predict outcomes such as offending or employment. In some cases, we hear there is resistance to using the Star and instead commissioners, managers or funders are only interested in how many service users have ticked the box of meeting these hard outcomes. This misses out on capturing important achievements, ignores the role of internal change in maintaining concrete achievements and disincentives working with those most in need of support.

This briefing describes some of the evidence we have of the ‘predictive validity’ of the Star – that it does in fact predict outcomes such as school attendance, employment, training and accommodation status. This includes findings reported in two articles recently published in peer-reviewed journals.

In it, we also explain the value of the Outcomes Star in measuring the full journey leading up to and including changes in behaviour or circumstances.

The author of this briefing, Dr Anna Good, draws on her expertise in behaviour change theory to summarise the strong evidence base supporting the importance of the changes assessed by the Star. It is clear from the research literature (and our extensive experience of working with service providers), that early steps on the Star’s ‘Journey of Change’ such as acknowledging problems and accepting help are often essential to subsequent change in hard outcomes. Moreover, change in skills, confidence and beliefs are often key factors in the maintenance of life-changing improvements.

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Please download our new briefing, ‘The Outcomes Star captures important achievements that could be missed by focusing on hard outcomes’.  If you would like more information or support about the use of Star data, please get in touch with us at info@triangleconsulting.co.uk or +44 (0) 207 272 8765.