We’re looking for a Implementation Lead (Client Advisor)


Do you have practical experience in a service sector? Do you have experience in account management, consultancy or client based experience supporting organisations through change? Know how to make clear and engaging presentations, with excellent communication and interpersonal skills and experience, education and/or skills in delivering training? Do you like working from home and travelling as part of your role?

We are looking for a new Client Advisor aka Implementation Lead, to support Triangle and our clients by building relationships, delivering training and supporting our clients to use the Outcomes Star well.

Triangle is a values-based social enterprise with a vision of a society in which people are enabled to thrive. We help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. We help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called Outcomes Stars.

The Star has proved very popular and is now widely used in the UK by charities, social enterprises and local and health authorities in a wide range of fields including mental health, homelessness, vulnerable families and substance misuse. It is also being used internationally, with a particularly strong presence in Australia.

Implementation Leads are expected to work from home and to travel throughout their region (London and Central/East England) as required. As our clients are located across the country, there is a requirement for our staff to travel to deliver training and meet face to face, once this is permitted again and safe in the context of the Covid-19 pandemic. All travel expenses are paid for and we have a policy around travel, TOIL and flexible working.

For more information about the position and to apply, you can download the job description and application form from our careers page