Triangle has become employee-owned

Triangle is proud to announce that we have become employee-owned, with the shares held in Trust to advance our mission and for the benefit of all current and future employees.

Since its founding in 2003, Triangle has grown rapidly, and its Outcomes Stars have become industry-leading keywork and outcome measurement tools with an estimated six million Stars completed to date.

The Outcomes Stars help local authorities, the NHS, and charities help people reach their highest potential and evidence the difference they are making.

Co-founders Joy MacKeith and Sara Burns chose an Employee Ownership Trust to preserve the company’s mission, culture and independence.

Newly appointed Non-Exec Chair to the board of directors, Annika Small OBE, said “I have long admired the Outcomes Star for the agency and tools it gives people to improve their lives and communities. I am delighted to join Triangle at this pivotal moment as it becomes an employee-owned organisation. I look forward to placing our incredible team in the lead of shaping strategy, maintaining a happy and healthy culture, and supporting key workers with exceptional tools that help transform lives.“

Joy MacKeith, co-founder of Triangle:

“We are deeply proud to have made this historic transition to put the future of Triangle into the hands of those who have helped us build a highly respected and successful global organisation. There is still much to do to fully embed a person-centred and enabling approach into public service delivery. I am excited about the future, and the contribution Triangle can make to achieving that goal.”

Sara Burns, co-founder of Triangle:

“When we found out about employee ownership, it seemed the perfect way to retain our strong values and collaborative culture and ensure the autonomy of Triangle as we planned our exit after 20 years. We have heard so many lovely stories over the years of how people benefit from the Outcomes Stars, and I am delighted that Triangle can continue to develop Stars into the future.”

The co-founders will continue supporting Triangle’s Star development and thought leadership .

About Annika Small OBE: Annika has had a long accomplished career in public service, including being the founder of CAST, former Chief Executive of Nominet Trust and Futurelab, Chair of Chichester University and a Trustee of the Design Council.

The Outcomes Star measurement system has generated a considerable amount of interest within the sector. We view it as an example of positive practice in relation to tracking individual development and progress against multiple vulnerabilities.

From a commissioner perspective I see clear benefits to using the Star and how this can improve the information we receive from providers. This includes outcomes data for individual service users, an overall picture of positive change in outcomes for all service users as well as information about which outcomes are more difficult to shift and gaps - which can inform service development.

Not only is this a useful tool for self-assessment and identification of needs; its use over time can demonstrate to commissioners that they are getting the right outcomes from the services they fund.

I think the Outcomes Star is a really excellent tool. It helps people to think holistically about the people they are working with and supports a focus on progress as well as maintenance. It has a lot to contribute across a range of different sectors.

In my experience, the biggest challenge in doing an SROI is having good outcomes data. The Outcomes Star is probably the most developed, robust and easy-to-use tool for collecting distance travelled data