Updates to our terms and prices for smaller organisations
In April 2023 we made some changes to our licences – find out more below.
From July 1st 2023 we are rolling out the new terms and prices to all organisations already licensed to use the Outcomes Star Online. Before your account is up for renewal, we’ll be contacting you directly with more information on what the changes mean for you.
If you want to get in touch with us with any queries, please contact your Implementation Lead, email info@triangleconsulting.co.uk or call +44 (0)7272 8765.
Summary of changes
We’re removing the minimum number of licences, currently set at 16.
This will make it easier for your organisation to just pay for what you need, whilst making the benefits of our specialist Outcomes Star Online web application more accessible for smaller organisations and projects.
We’re phasing out specific license types for organisations who choose not to use Triangle’s web application for the Outcomes Star.
We want to encourage all organisations to get the benefits of our Outcomes Star Online web application for Star practice, and for data analysis and reporting. We’re busy piloting integration features to support ”seamless” use of the Outcomes Star Online alongside other software (we’re looking for organisations to pilot this with us – see here for more information.)
Since the introduction of licence fees for the Outcomes Star, our prices have never increased.
During that time, we have:
- Expanded our support for organisations with service delivery and implementing the Outcomes Star effectively – see more information on our implementation support here
- Invested in a completely new platform for the Outcomes Star Online web application, including new features and reports – see our new promotional video here
- Committed to keeping the Outcomes Stars up to date with new editions and new resources – including Home Star, the Family Stars and later this year, My Star for working with children
With the rising cost of living and challenging external environment, our new pricing will allow us to continue to invest in and improve the Outcomes Stars, the Outcomes Star Online and the support Triangle provide.
We’ll be moving to a fixed account fee of £250.00 per account (which includes 1 licence for the Account Lead). Additional licences will cost £40.00 per person per year. (All prices are exclusive of VAT.) Click here for prices in other currencies for those based outside the UK.
Special offer to access full benefits of Outcomes Star Online
For organisations who had up to 4 “Licence Type 2 or 3” licences before April 2023, we’re offering a one-off discount to support switching to the Outcomes Star Online.
For your next renewal, if you choose to switch to the Outcomes Star Online and full system access, you can select how many individual licences you need and, as a one-time offer, with a 30% discount.
If you choose not to switch to the Outcomes Star Online, you can continue on your ‘legacy’ licences (to use the Star on paper). To support our ongoing investment in the tools and support, and to reflect inflationary increases, we have increased the cost of legacy licences to £220 per year (inclusive of up to 4 licences.) Click here for prices in other currencies for those based outside the UK.
Get a one-off discount when you renew
Get the full benefits of the Outcomes Star Online for:-
If 1 member of staff: £175
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If 2 members of staff: £203
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If 3 members of staff: £231
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If 4 members of staff: £259
Overview of changes to the Licenses, Training and Services Agreement
Download the Summary Terms and Conditions
Download the full Terms and Conditions
What these changes mean for you
We’ll be contacting all existing customers with more information on exactly what the above changes mean for you.
We are aware that just as we are facing external challenges, so are our client organisations.
For a significant proportion of organisations using the Outcomes Stars, the changes set out above will result in a decrease on your annual licences.
For any organisations experiencing a price increase, Triangle will be contacting you to ensure that access to the Star remains affordable.
Contact us
If you have any questions about the changes set out here, please contact us.