Updates to our terms and prices
In April 2023 we made some changes to our licences.
From July 1st 2023 we are rolling out the new terms and prices to all organisations already licensed to use the Outcomes Star Online.
Below you can find more information about what’s changing, including an overview of what’s changed in the updated Licenses, Training and Services Agreement (the contract between your organisation and Triangle.)
Before your account is up for renewal, we’ll be contacting you directly with more information on what the changes mean for you.
If you want to get in touch with us with any queries, please contact your Implementation Lead, email info@outcomesstar.org or call +44 (0)7272 8765.
Summary of changes
We’re removing the minimum number of licences, currently set at 16.
This will make it easier for your organisation to just pay for what you need, whilst making the benefits of our specialist Outcomes Star Online web application more accessible for smaller organisations and projects.
We’re phasing out specific license types for organisations who choose not to use Triangle’s web application for the Outcomes Star.
We want to encourage all organisations to get the benefits of Outcomes Star Online for Star practice and data analysis.
We’re piloting integration features that will support:
- Less duplication of data entry for practitioners
- Easier access to Stars, records and data
- Single Sign On and less passwords to manage
We’re looking for organisations to pilot this with us – see here for more information.
Since the introduction of licence fees for the Outcomes Star, our prices have never increased. During that time, we have:
- Expanded our support for organisations with service delivery and implementing the Outcomes Star effectively – see more information on our implementation support here
- Invested in a completely new platform for the Outcomes Star Online web application, including new features and reports – see our new promotional video here
- Committed to keeping the Outcomes Stars up to date with new editions and new resources – including Home Star, the Family Stars and later this year, My Star for working with children
With the rising cost of living and challenging external environment, our new pricing will allow us to continue to invest in and improve the Outcomes Stars, the Outcomes Star Online and the support Triangle provide.
We’ll be moving to a fixed account fee of £250.00 per account (which includes 1 licence for the Account Lead). Additional licences will cost £40.00 per person per year. (All prices are exclusive of VAT.) Click here for prices in other currencies for those based outside the UK
Overview of changes to the Licenses, Training and Services Agreement
Download the Summary Terms and Conditions
Download the full Terms and Conditions
What these changes mean for you
We’ll be contacting all existing customers with more information on exactly what the above changes mean for you.
We are aware that just as we are facing external challenges, so are our client organisations. Triangle will be contacting you to ensure that access to the Star remains affordable.
Contact us
If you have any questions about the changes set out here, please contact us.