Commissioning

Many commissioners are looking for ways of introducing an outcomes focus into their commissioning. Camden, Wirral, Rochdale, Waltham Forest, Cardiff and Kirklees are among the commissioners known by Triangle Consulting to be writing versions of the Outcomes Star™ into contracts or strongly encouraging service providers to use it.

Several have used Triangle Consulting to train their providers to use the Star in service delivery and in Camden, Triangle is supporting the delivery of an Outcomes Based Commissioning within Supporting People, Mental Health and Children, Schools and Families.

Based on our experience of working with a range of commissioners, we have outlined:

• The potential benefits and pitfalls for commissioners considering taking the lead on encouraging or requiring beneficiaries to use the Star
• Guidelines on how commissioners can use the Outcomes Star well and ensure that measurement leads to better outcomes for vulnerable people
• Using the Ladder of Change that underpins the Star as a framework for planning services to ensure services are available for vulnerable people at each stage.