I highly recommend the Outcomes Star™ to organisations undertaking a Social Return on Investment (SROI) analysis. In my experience, the biggest challenge in doing an SROI is having good outcomes data. The Outcomes Star is probably the most developed, robust and easy-to-use tool for collecting distance travelled data.

Dr Eva Neitzert, New Economics Foundation 

 

Commissioning

Many commissioners are looking for ways of introducing an outcomes focus into their commissioning. Triangle offers a range of consultancy and other services to support commissioners to maximise the benefits of the Outcomes Star when either recommending or requiring its use. Please email Triangle or call 0207 272 8765 for more information or to discuss your needs. 

Based on our experience of working with a range of commissioners, we have outlined:

The Stars work best where there is an on-going working relationship with a client; they are not intended for use in drop-in services or those without structured interventions, usually delivered one to one. If as a commissioner you are considering making use of the Outcomes Star mandatory, it is important to check that it is suitable for the service, and to check that there is a version published for that service user group. 

Camden, Wirral, Rochdale, Waltham Forest, Cardiff, Norfolk, Dorset and Kirklees are among the commissioners known by Triangle Consulting to be writing versions of the Outcomes Star™ into contracts or strongly encouraging service providers to use it.